Type: Full Time, Fixed Term (12 month contract)
Location: IKON Park - Carlton North VIC (Hybrid)

About the Carlton Football Club 

The Carlton Football Club is one of Australia’s oldest and most prominent sport institutions. Founded in 1864, the Club headquarters and training facilities are located in Carlton at IKON Park, our traditional home ground. Our IKON Park redevelopment is now complete, and we are proud of our state-of-the-art facilities that supports our high-performance environment.
When the Club set about undertaking this historic work, it was based upon achieving facilities for women’s sport that would be the equal of their male counterparts. We are passionate about our contribution to the Community and foster an inclusive and welcoming culture where our values are at the core of who we are and what we do.

About the Role

The Commercial Events Manager is responsible for leading the development, management, and execution of specified events across the commercial events portfolio - from concept through to delivery. This role generates innovative and commercially minded events that support the objectives of the broader Commercial team.
Reporting to the Head of Corporate, Events and Philanthropy, this position is responsible for the implementation of operational systems and strategic decision-making, along with management of financial functions in the Events team. This role requires experience in event delivery and a strong understanding of the events industry, particularly in relation to c-suite level executives, along with demonstrated ability to implement processes that drive outcomes. 

This is a 12-month full time contract position to commence in April/May 2025.

Key Accountabilities

• Collaborate with relevant business units to ensure event partners are integrated and obligated deliverables are met.
• Liaise/negotiate directly with external talent for event content engagement. 
• Provide creative and innovative solutions for events portfolio that achieve organisational objectives.
• Management from concept through to execution and feedback across designated events.
• Manage budgets and forecasts for designated events including identification of risks and opportunities.
• Follow robust processes for budgeting and forecasting that allow for efficient and accurate engagement with Finance Department.
• Consistent review of suppliers, identification of opportunities and negotiation of agreements.
• Continually assess all processes across key activities and KPAs in the Events team to fuel greater efficiency and clarity.
• Manage detailed documentation and protocols for customer centric CRM process, event planning and delivery.
• Help drive the annual events schedule in the planning phase, including but not limited to – date/timing, venues, key content, internal requirements.
• Collaborate with internal teams (Sales, CIB, Partnerships, Foundation) on strategic development of events schedule content.
• Liaise and manage relationships with key external stakeholders and suppliers.
• Lead designated events in the delivery of the Carlton Football Club events program across AFL, AFLW, Coteries, Carlton IN Business, Foundation and Major Events.
• Drive improved processes within the Events team relating to data capture, customer insights and net provider score (NPS) working collaboratively with Insight Analysts.
• Proficiency in CRM system allowing for utilisation across key event functions. (Table plans, communications, RSVPs, etc.).
• Ensure accurate reporting and guest information using the CRM system.

Experience, Skills and Attributes

• Qualifications in Event Management, Business, Commerce, Marketing or related field.
• Experience in a similar role within the AFL or sports industry is desirable.
• Proven experience in managing event logistics and delivery.
• Demonstrated understanding of CRM systems with a confident use of the interface.
• Ability to lead budgeting and forecasting processes accurately and efficiently. 
• Ability to coordinate a variety of tasks simultaneously within set timeframes. 
• Experience in managing direct report(s).
• Ability to develop relationships with a variety of internal and external providers, providing excellent levels of customer service.
• Demonstrated ability to be proactive and solutions focused to accomplish a goal.
• Strong financial and business acumen with the ability to set KPIs, identify inefficiencies/cost saving opportunities and meet all financial targets.
• High level of initiative, with the ability to adapt to change in a fast-paced environment.
• Strong written and verbal communication skills. 
• Attention to detail; ability to make decisions with due consideration.

Benefits and Culture
Carlton’s values underpin how the Club operates, describing how our people work together, interact and behave. The Club is passionate about its culture, focused on cultivating a unique sense of belonging and connection. In addition, we offer our people flexible working, learning and development opportunities, as well as employee benefits such as membership, café and retail discounts, working in a world- class sporting amenity.

How to Apply
Please submit your current resume and cover letter addressed to the People and Culture Manager by Wednesday 2 April via the portal linked below:

Application Portal Link: https://employmenthero.com/jobs/job/57ff226d-d29f-410e-8e36-877144195931/ 

The Carlton Football Club is an equal opportunity employer and a place who welcomes all. We encourage people with diverse experiences and backgrounds to apply. We are committed to fostering a workplace environment which is inclusive, safe, and flexible. All applicants will be considered based on the relevance of their abilities to the role and their alignment with our Club Values. 
The Carlton Football Club is committed to providing a welcoming environment where the safety and wellbeing of all children and young people involved in our programs, services, activities, events, and the broader community, will always be our first priority. All staff must hold (or be willing to obtain) a current Victorian Working With Children Check as part of their employment with the Club.