We are currently looking for an energetic and highly motivated Merchandise/Retail/ Administration trainee to join our team at Melbourne FC on a full time basis.
- Energetic trainee required for one of Victoria’s leading organisations
- Work with a dynamic team in a fast-paced, exciting environment
- Opportunity to contribute to a successful team
ABOUT THE ROLE
AFL SportsReady currently has an exciting position available for someone who has recently completed Year 12 (2015) wanting to pursue a career in the Business/Retail/Administration (Sporting Club) industry.
The successful applicant will be legally employed by AFL SportsReady, but will work on-site with the Melbourne FC and receive an accredited Business certificate (on successful completion).
Reporting to the Melbourne FC Merchandise Manager the purpose of this role will be to support the development of the Melbourne FC of as part of their Merchandise/Administration department.
DUTIES & RESPONSIBILITIES
Demon Shop
- Greet and attend to customers as appropriate
- Provide assistance with membership inquiries and processing of memberships
- Ensure the Demon Shop is neat, clean and well presented
Reception
- Welcome guests appropriately and ensure they are attended to.
- Ensure guests are offered water or tea/coffee.
- Ensure all calls are answered appropriately and in a timely manner.
- Ensure the reception area is kept clean and tidy
General administration
- Provide general administrative support to all teams as required
- Assist with taking and delivering messages
- Co-ordinate and administer daily incoming and outgoing mail, including the booking of couriers as required
- Assist with meeting bookings, catering requirements, room set up and other tasks as required
- Ensure the kitchen, meeting rooms and other staff facilities are clean, tidy and fully stocked, ordering tea/coffee as required
- Ensure the stationery cupboard is fully stocked, ordering stationery as required
- Assist in preparing/typing up appropriate letters, emails, reports and other correspondence as required
- Ensure timely and appropriate filing within the administration area
Match day
- Attendance at match day and other events as required
- Support all teams as required
- Process and balance cash, cheque and credit card payment receipting for memberships and/or retail
- Provide excellent customer service to all members and supporters, providing appropriate information and aiming to exceed their expectations at every opportunity
SELECTION CRITERIA
Essential
- Must have right to work in Australia
- Strong communication skills
- Great organisational skills
- Excellent customer service skills
- Ability to work well within a team
- Sound knowledge of the AFL environment.
- Strong problem solving and issue resolution skills
Preferred
- Valid Health Care Card
ABOUT AFL SPORTSREADY
AFL SportsReady is driven by our goal to support young Australians to establish a rewarding career.
We work in partnership with employers across a range of industries to provide young people an opportunity to enter the workforce through meaningful on-the-job traineeships, backed by strong education qualifications.
SALARY
The successful candidate will receive:
- National Training Wage Award + 9.5% Superannuation
- Fully funded qualification
TRAINEE BENEFITS
As a member of the AFL SportsReady team, you can:
- Earn the national training wage while you learn
- Take the first steps of your career in an industry of your choice
- Obtain on-the-job training and essential work experience
- Complete a nationally recognised qualification (Certificate II, III, & IV)
- Entry to our University partners + course credit (Diploma – conditions apply)
- Be supported every step of the way
MORE INFORMATION
People with tertiary qualifications need not apply. Position is best suited to a(n):
- Recent Year 12 school leaver (completing year 12 in 2015)
For more information on this position or any other opportunities at AFL SportsReady and Arts Ready, please contact:
Peter Filandia, Field Officer – AFL Industry
T: 03 8413 3517
M: 0418 109 704
E:peter.filandia@aflsportsready.com.au
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Closing Date: 30/11/2015, 5PM. Applications must include:
- A tailored cover letter
- An up to date resume / CV
