Reporting to the Membership and Fan Development Manager, the Membership Coordinator is an important member of our team that provides exceptional customer service to our members.
The Membership Coordinator is also responsible for the ticketing operations for the Club. Specific responsibilities include;
- Complete all ticketing requests and reporting
- Work with Ticketmaster on the ticketing map and release tickets for sale
- Interacting with members via inbound and outbound phone calls, email and letter
- Manage Match Office 2 on match days for all membership and ticketing enquiries
The successful applicant will have previous customer service experience with strong communication skills. The ability to problem solve and remain calm under pressure situations is essential. AFL Industry experience, exposure to stadium ticketing programs and mass ticketing systems (ie Ticketmaster) will be highly advantageous.
You must be able to work home games (weekends), and some out of hours work is required on occasions.
If you’re the next Membership Coordinator of the Brisbane Lions apply now!
Forward your CV, and covering letter (maximum 1 A4 page) to Paddy McNee, HR Manager at jobs@lions.com.au
Applications close 5pm 22nd May 2015.
Please provide answers to the following questions as part of your application;
- When are you available to begin employment?
- What is your expected salary in your next position?
The Brisbane Lions encourage people from diverse backgrounds to apply.
The Brisbane Lions are embarking on a period of development, evolution and ultimately long-term success.
Our values of “Relentless, United, Respectful” are our commitment to achieving our vision and driving our Club forward.
