Member Services Officer
• Exciting role in a great team environment
• Rewarding results with a market leading organisation
• 6 month assignment
The Essendon Football Club has a reputation as a leader in the Australian sports industry, with well established values and behaviours. Driven to be recognised and respected as the most successful sporting club in Australia, both on and off the field, we are now seeking a team of Member Service Officers to join our Customer Marketing team.
Reporting to the Membership Operations Manager, you will be responsible for the provision of information to members and fans via inbound & outbound phone calls, email, post and in person. Your attention to detail during data entry and ability to prioritise competing tasks will be valued in this role.
With a strong focus on delivering best in class customer service you will rely on your extensive experience in a call centre, retail or sales environment. Your diverse experience and understanding of a CRM and of Microsoft Office suite will assist you in securing this opportunity.
You must be able to identify relevant information from verbal and written communication and complete tasks as directed in a timely and accurate manner to enable you to succeed in this exciting role.
Previous membership experience and knowledge of Archtics will be highly regarded.
To apply in strict confidence, please send your application to recruitment@essendonfc.com.au
Applications close 5pm Friday 26th August
Please note that this role will be subject to background checks.
