The Brisbane Lions are embarking on a period of development, evolution and ultimately long-term success. Our values of “Relentless, United, Respectful” are our commitment to achieving our vision and driving our Club forward. We are currently recruiting for a Fan Development Coordinator to join our team.
Reporting to the Membership Manager and forming part of the wider Consumer Business team, the Fan Development Coordinator will be responsible driving the Brisbane Lions’ Fan Development agenda, with the key outcome of converting AFL participants into fans and then members of the Brisbane Lions. The role will work to implement strategies that leverage community, schools and other participation programs for fan development outcomes. The role will also work closely with AFLQ to leverage the development resources that AFLQ poses, including Auskick and club football programs.
There are four key outcome areas of responsibility related to this position:
- Fan Engagement – to implement strategies targeted at the AFL community to increase upon our current fan base from the ground up;
- Membership Retail Ticketing and Sampling Program – working closely with AFLQ and the Marketing & Ticketing Manager to deliver effective ticketing and sampling initiatives within AFL participation programs Queensland as a direct measure of fan based activities;
- Customer Experience – assisting in the execution of the match day experience to deliver quality customer experience which includes but is not limited to park activity, themed zones and pre and during match entertainment activities; and
- Event Coordination – assisting to coordinate events both on and off site, including on match days and community activity, such as family days, festivals and Club events.
The ideal candidate will be tertiary qualified, ideally in sports or business. You must have experience in working with children in participation based programs, either in a school or sporting club environment. Demonstrable experience in events coordination and knowledge of the local AFL landscape is advantageous.
To be successful in this role the candidate will be;
- Forward thinking, creative and ideas driven, with the ability to think on their feet.
- Highly organised with solid time management skills, and possess exceptional attention to detail.
- An excellent communicator, both verbal and written.
- A strong relationship builder across a wide range of internal and external stakeholders.
- Proficient in using Word, Excel, Powerpoint and Outlook, with Email distribution and database knowledge preferable.
- Passionate and driven to work in the sports industry.
Basic office hours are 8:30am to 5:00pm however due to the nature of the industry and role, hours can be irregular so flexibility, some travel and a manual driver’s licence is required. You must be available to work home games during the AFL season.
This is a great opportunity to establish yourself within a leading professional sporting organisation. To apply, please forward your CV and covering letter to Paddy McNee, HR Manager at jobs@lions.com.au. Applications close Monday 26th May 2014.
In addition to your covering letter, please provide answers to the following questions as part of your application:
- When are you available to begin employment?
- What is your expected salary?
