Are you a results-driven leader with a passion for sales? We’re seeking a Membership Sales Manager to drive our outbound campaigns and lead a high-performing team. In this role, you’ll develop strategies to boost membership growth and retention, working closely with key stakeholders to hit targets. If you have a background in sport, business, or marketing, and experience in a fast-paced, member-based environment, this is your chance to make an impact!
About us
The Essendon Football Club - “The Bombers” - are a professional sporting organisation in the Australian Football League, home to several teams, including AFL, AFLW, VFL, VFLW and Wheelchair Football programs. But we’re more than the game. At Essendon, unity binds us. We firmly believe that our strength comes from standing together as One Club, embracing our rich diversity, and uniting around a shared purpose. Our passion fuels every kick, every play, and every decision.
The essence of the Essendon legacy is deeply woven into the fabric of the Australian sporting calendar, through significant events such as the ANZAC Day and Dreamtime clashes, underscoring our commemoration and connection to national identity. Our heritage sets us apart, shaping our ethos and inspiring our journey. We strive to be better every day, pushing the boundaries and relentlessly pursuing excellence. But amidst the intensity of competition, respect remains paramount. We care about our impact on others, whether it's our teammates, opponents, or our community. When we ‘Don the Sash’, we do so with unity, passion, excellence, and respect guiding our every move, Always Striving toward our next triumph on the premiership stage.
About the role
As our Membership Sales Manager you will be responsible for driving outbound membership sales campaigns with the membership services and sales team, by assisting the Head of Membership in the development and implementation of our membership growth and retention strategy.
A key focus of this role is to cultivate a sales culture within the membership team, including but not limited to developing the team in sales techniques via phone, email and face to face interactions, the segmentation of outbound call lists to maximise sales results, and implementing and managing team KPIs.
Working closely with the data and analytics team, you’ll develop reporting tools to optimise the efficiency of outbound sales campaigns, driving outcomes to ensure the membership team meet required KPI’s such as our official membership number and revenue being reached.
About you
With a tertiary qualification in sport, business or marketing and experience in a call centre within a member based organisation, you’ll pride yourself in your ability to lead a team and manage staff in a dynamic and fast paced environment. You’ll have demonstrated success in developing team-based strategies to reach sales targets and KPI’s and a high level of organisational and coordination skills. Alongside your exceptional customer service skills, you’ll also be confident in using a CRM application.
The Perks
- Our work doesn’t always fit the 9 to 5. Your life doesn’t always fit the hours around it. We offer flexibility with hybrid office / home working arrangements and hours.
- Parent friendly - We put family at the centre of our work. We know they are the centre of yours. We offer paid parental leave to both eligible primary and non-primary carers.
- Access to our Fitness & Wellbeing Benefits - including our partnership with Converge supporting a Healthy Mind, Healthy Body and Healthy Workplace; as well as heavily discounted access to our Windy Hill Fitness Centre for you and your partner.
- Continuous professional development - to compete at our best we have to keep learning. It’s an expectation and a commitment we make to everyone at EFC. All EFC people will have access to the Essendon Leadership Academy which consists of face-to-face and online learning to support you in achieving your career goals.
- But wait there’s more - You will have access to great benefits and discounts through our Commercial Partners. Along with two x Flexi Home & Away memberships giving you access to our Home & Away games at Marvel Stadium and the MCG. Free onsite parking at our premium workspace, The Hangar, and more.
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
We pride ourselves on creating an environment of shared spirit of passion, innovation, and inclusivity. As an Equal Opportunity employer, we firmly believe that diversity and inclusion is fundamental to our success. We are united in upholding our Club-wide values and are consistently setting the benchmark both on and off the field as we strive to win our next premierships. And we wouldn’t be an elite footy club if we didn’t celebrate. All our wins matter, on and off the field, we love to reward and recognise our people from monthly barbecues to tickets to the Crichton Medal and Brownlow.
To Apply
https://jobs.swagapp.com/AU/jobs/essendon-football-club-membership-sales-manager
Please submit your application as soon as possible as shortlisting will commence immediately. Please include in your cover letter why you are a great fit for this role, and why you want to work with Essendon Football Club. Cover letters should be no more than two pages and outline what you can bring to this position.
With our commitment to promoting and protecting the safety and wellbeing of children and young people in our care, we undertake several screening processes to ensure this commitment is upheld. This includes ensuring all our people hold a valid employee Working with Children/Vulnerable People check and a satisfactory criminal history record check.
All applications will be treated with respect and confidentiality, including timely responses.
We politely ask not to be approached by recruitment agencies at this time.
