A major Ticketek system failure has forced the postponement of the sale of all tickets to the 2016 Toyota AFL Premiership Season matches at the MCG.
The system failure affected Friday morning's AFL Member Rounds 1-6 on-sale and we sincerely apologise for the major inconvenience to many of our AFL Members.
We are still waiting for the MCG and Ticketek to confirm the specific reasons for this failure, however, what we do know is as follows:
- The Ticketek system failed soon after 9am during the AFL Member on-sale this morning.
- Prior to the system failure a minimal number of tickets were sold across all games during Rounds 1-6, including the ANZAC Day Collingwood v Essendon match.
- As soon as the failure was identified we were in constant communication with Ticketek and were hopeful of a quick solution.
- When it became apparent that there was not an immediate solution, we requested the MCG and Ticketek to suspend the on-sale and began communicating with our Members via social media, SMS and through our customer service centre.
- We have confirmed with the MCG and Ticketek a new on-sale date of Friday, March 11 at 9am ESDT
This failure does not meet our standards of making your football experience better and we are in contact with the MCG and Ticketek to ensure they are working towards meeting those standards.
Once again we apologise for this inconvenience and we share in your disappointment.