Are you ready to kick-start your career with the Gold Coast SUNS? We are seeking a highly organised, enthusiastic and fresh Membership Operations Coordinator to join our team.
- Diverse and challenging role
- Fast paced environment
The position of Membership Operations Coordinator is a dynamic role that involves effective coordination of the Membership department and high level customer service to all our members and fans.
This position reports to the Membership Manager and will work closely with all departments of the club.
The ideal candidate will possess the following skills:
- A strong personal brand which personifies the Gold Coast SUNS values of bold, fresh, relentless, dependable & community
- Exceptional customer service skills
- Proven database experience
- Highly developed administrative skills with experience using Microsoft Outlook, Word and Excel
- Excellent verbal communication skills including outstanding phone manner and experience dealing with customer issues/complaints
- Excellent written communication skills including experience responding to customer email enquiries in an accurate and timely manner
- Ability to work in a team environment and contribute to team goals
- Experience in a customer service based organisation/environment
- A degree or diploma in Business/Administration/Sports Management (or similar)
- Experience in a call centre environment (desirable)
To apply for this role please submit your CV and cover letter addressing how you possess the skills needed for the role to recruitment@goldcoastfc.com.au
Interstate applicants will be considered.
Applications that have not addressed the criteria will not be considered for the role.
Applications close 5pm Tuesday 29th July 2014
