The Essendon Football Club has a reputation as a leader in the Australian sports industry, with well established values and behaviours.  Driven to be recognised and respected as the most successful sporting club in Australia, both on and off the field, we are now seeking an experienced Retention Manager to join our Consumer Marketing team.

Reporting to the Head of Consumer Marketing & Fan Development, you will be responsible for:

•    Retaining High Risk: Planning & execution of early tenure engagement program/s and offers to members in their first 1-3 years
•    Rewarding High Value: Planning & execution of a rewards program for members who purchase high margin/value products
•    Recognising High Tenure: Planning, execution and management of a milestone recognition program to honour long term support
•    New member growth: end to end management & execution of acquisition campaigns & on-boarding/ welcome communications
•    Reporting and tracking against KPI’s for all of the above

The successful candidate will have the following skills and experience;

•    Retention / early engagement - preferably in member based organisation
•    Campaign management - ability to deliver integrated campaigns across online & offline channels
•    Stakeholder management - managing critical internal and external relationships
•    Budget management - ability to work to a budget without supervision
•    Capable of working a wide array of hours with a varying time schedule to suit the seasonal priorities of the football industry

You will also demonstrate the following personal attributes;

•    Team player - must be able to work as part of a small, tight-knit team
•    Resilience - ability to work to deadlines and stay focused under pressure

To apply in strict confidence or to seek a position description, please send your application to recruitment@essendonfc.com.au

Applications close 5pm Monday, 24 September 2012

Please note that this role will be subject to background checks.