Merchandise Assistant - North Melbourne Football Club

The North Melbourne Football Club is seeking an experienced Merchandise Assistant.

This full time role reports to the Merchandise Manager and is responsible in assisting with all required merchandise aspects of the club.

Key responsibilities:
• Service of customers
• Customer liaison
• Maintenance of shop
• Processing of internet, phone, fax & mail orders
• Phone handling
• Provide daily sales report
• Assist with obtaining financial targets

Duties include:
• Start and end of shift procedures
• Handling of stock
• Ensure all displays in retail area are maintained and up to date
• Ensure all requests by customers are handled in an efficient manner
• Enter purchase orders and prepare invoices
• Processing and packing of mail
• Packing and unpacking of merchandise stock from game day and events
• Service merchandise customers on game days
• Setup and serve merchandise at functions
• Setup and serve merchandise customers at shop
• Assist in counting of stocktake
• Ad hoc duties

We require an energetic, enthusiastic person who has proven experience in a retail role, and possesses excellent customer service skills and a can do attitude. Please note that weekend work is required.

Please send your resume together with a covering letter outlining your relevant experience to employment@kangaroos.com.au
Inexperienced candidates need not apply.

Applications close 5pm Friday 11th February 2011.