Purpose
This position is responsible for maximizing sales through customer service at the Carlton Shop operated at Visy Park, Carlton match games and Carlton functions.

Reports to:
Merchandise Manager

Responsibilities:
• Liaising/assisting all customers/clients at the Carlton Shop and Match Day Venues
• Maintain merchandise standards to maximize sales
• High presentation standards of the Carlton Shop in terms of stock displays, point of sales displays, store presentation and cleanliness
• Managing casual merchandise staff when the Merchandise Manager is not present
• Complying with all shop policies and requests of the Merchandise Manager with respect to receiving payments from customers
• Stock Control and Inventory Management

Skills and Experience:
• Strong customer focus and delivers outstanding customer service
• Cash handling, Eftpos transactions experience
• Telephone/Internet orders experience
• Flexible - able to work late nights, weekends and public holidays
• Positive personality
• Work well within a team environment and leads by example
• Retail/Sales experience an advantage

If you are interested in applying for this position please forward your resume to:
Luisa Amarella, HR/Payroll Manager (luisa.amarella@carltonfc.com.au)