Membership Manager
The Gold Coast SUNS are committed to bringing a sense of belonging, connection and pride to the Gold Coast and a strategy has been developed in the off-season to achieve this. A critical part of this strategy is recruiting an experienced and enthusiastic Membership Manager to reward our existing members while growing our member base.
Reporting to the General Manager – Consumer and Community, this role is also responsible for the supervision and development of our Membership Sales and Service team.
The Membership Manager will be responsible for:
- Managing the existing 2017 membership campaign with an eye to create new strategies for the future;
- Developing sales strategies to convert fans and supporters of the Gold Coast SUNS to current members;
- Building a new sales and service model to retain members;
- Inspiring the Membership Sales and Service team to achieve both team and individual KPI’s; and
- Managing all match day Membership activities focussing on customer sales and service opportunities.
The ideal candidate will have:
- A strong personal brand which personifies the GCFC values of bold, fresh, relentless, dependable and community
- The ability to lead, motivate, and influence a sales and service team
- Proven experience meeting sales KPIs
- Excellent written and verbal communication skills including the ability to communicate with people from a variety of backgrounds
- Experience in a membership orientated organisation or supervising a sales team
- Experience working in professional sport, live events or leisure and entertainment
- Relevant tertiary qualification (desirable).
If you think you’ve got what it takes to join our team, please send a detailed cover letter addressing the criteria for this role and your resume to recruitment@goldcoastfc.com.au . Aboriginal and Torres Strait Islander people ar
encouraged to apply.
Applications that do not address the selection criteria will not be considered.
